Shipping & Returns

EU — 2-5 business days (shipped from our EU facility, no extra taxes or duties).

US — 2-5 business days (shipped from our U.S. facility, no extra taxes or duties).

Australia — 6-9 business days (we cover tax & duties).

Norway — 3-6 business days (we cover tax & duties).

Rest of the world — 5-12 business days. Sales tax and customs duty may apply; these charges are at the customer’s own expense.

No delivery to P.O. Boxes. We partner exclusively with premium couriers — UPS, DPD and FedEx — for fast, secure delivery with full tracking.

If you ordered to a P.O. Box and can’t receive the package, contact us at bussines@zarevico.com. We can send it to a family member or friend instead and update the carrier with the new address.

Art prints are rolled and shipped in a thick, protective cardboard tube to guard against damage (frames sold separately).

Framed art prints ship “ready to hang” — professionally framed free of charge when the print and frame are ordered together.

Fulfilment takes 1-4 business days depending on order volume, plus 2-10 business days of shipping time depending on destination.

Every piece is printed on request rather than pulled from stock, so it takes us a couple of extra days to get everything ready.

First you receive a confirmation email that your order is paid and ready to ship. A tracking link follows as soon as the parcel leaves our warehouse.

Double-check your junk folder — emails sometimes end up there by accident. You can also request tracking details from the Track your order page.

Send us your tracking number at bussines@zarevico.com and we will help you.

Register your return via bussines@zarevico.com. After registration you receive an email with instructions and the return address.

You are responsible for postage and shipping costs, and the return package must be well protected.

You have 14 days to change your mind, counted from the day you receive the product.

We refund the amount within 14 days of your cancellation. The product must be returned to us within 14 days of the cancellation and be in the same condition as when you received it.

If the product arrives damaged you can choose a replacement at no extra cost, or send it back for a refund.

All costs related to the return (shipping and customs) are at your own expense. We do not accept returns on custom orders or gift cards.

Once your return is received and inspected we email you to confirm, and let you know whether the refund was approved. Approved refunds go back to the original payment method.

To withdraw from your purchase formally, use the Withdrawal request form.

If you want to cancel before the order leaves our warehouse, contact us immediately at bussines@zarevico.com. We can’t guarantee there is time — our packing department is fast.

An already confirmed order cannot be changed or deleted. If you cancel, a handling fee of €30 is deducted.